Hiya, I've the next situation with binance, through the day of October 10 I had a liquidation in my account because of the incapability to close positions, for about 10 minutes earlier than the flash down, throughout this time it was not potential to shut positions and/or make inner transfers, this brought on a liquidation in my account of roughly 17,600 USDT.
I contacted help to discuss this concern and hooked up photographs of the errors. In response, Binance despatched me a alternative proposal for $2,400 USD, together with a collection of legal circumstances if I accepted its phrases.
Briefly, reject his supply.
The rationale: I don't understand why I should assume losses as a consequence of binance errors, I haven't acquired any more responses from binance, what am I purported to do in these instances? Does anyone have an identical experience?
In case you're wondering, my leverage was zero.30%
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