SEPA deposit to Binance missing for 10 business days – bank says sent, Binance says not received

Hi, I’m posting as a result of I truthfully don’t know what to do anymore and perhaps someone had an analogous state of affairs.

I made my first SEPA EUR deposit to Binance (around 913 EUR).
The switch was despatched on Might 14th from my bank account underneath my own identify.

Drawback is:
•My financial institution says the transfer was despatched appropriately from their aspect.
•Binance help says they can't find the funds.
•Binance additionally stated it’s apparently not on AML maintain, as a result of in any other case they might supposedly see it in their system.

Particulars:
•Right IBAN was used.
•Right beneficiary identify/reference have been used.
•It was a daily SEPA switch, not SWIFT.
•This was my first fiat deposit to Binance

At this level I do not know:
•if the transfer is caught at an intermediary/cost associate,
•if Binance’s banking associate acquired it but didn’t credit score it,
•or if one thing else went improper

Did anyone right here ever have:
•a SEPA switch delayed this long?
•Binance saying they will’t see the funds in any respect?
•funds ultimately arriving after 2+ weeks?
•a successful restoration/trace course of?

I’d really respect any advice because this example is driving me insane.